Competition Terms & Conditions — Five Star Beauty & Wellness Awards

By entering the Five Star Beauty and Wellness Awards ("the Competition"), you ("the Entrant") agree to these Terms and Conditions in full. Entry into the Competition constitutes your acceptance of these Terms together with our Shop Terms and Conditions. Digital Events Inc ("the Organiser") manages and delivers the Competition. Updated January 2026. Questions? Email us at awards@5starbeautyandwellnessawards.com

Organiser: Digital Events Inc | Governed by: Laws of England & Wales | Last Updated: January 2026
Free Enrolment
England & Wales Law
UK GDPR Compliant
Non-Refundable Fees
01
Changes to Terms
How we update these terms

The Organiser may amend these Terms at any time without prior notice. Any changes will take effect immediately once published on our website.

Entrants are responsible for reviewing this page regularly to stay informed of any updates.
02
Eligibility
Who can enter the Competition

The Competition is open to the following business types:

  • Hair, beauty, nail, aesthetic, and spa businesses

The Organiser reserves the right to reject entries that are incomplete, inappropriate, or in breach of these Terms.

03
Enrolment
How to enter the Competition
  • Enrolment into the Competition is free of charge
  • Enrolment allows a business to be considered for one or more categories submitted on the same enrolment form
  • Enrolment does not guarantee finalist status

Once enrolled:

  • Entries are reviewed to determine whether they meet the eligibility and finalist criteria
  • Only businesses that meet the required standards will progress to finalist stage
Not all businesses will become finalists. Finalist status is awarded solely at the discretion of the Organiser based on eligibility and assessment criteria.
04
Finalist Stage & Participant Fee
Your options after reaching finalist stage

If accepted as a finalist, you may choose one of the following paths:

Remain a Finalist Only

You may remain a finalist without progressing further. A digital finalist badge may be purchased separately.

Continue in the Competition

To progress to full judging, a Participant Fee per category applies. Bundle discounts may be available for multiple categories.

The Participant Fee contributes towards:

Assessment & judging processes

Administrative & operational costs

Certificate preparation

Awards ceremony preparation

Participant Fees are non-refundable regardless of outcome.
05
Supporting Evidence & Judging Criteria
How submissions are assessed

Businesses choosing to continue in the Competition must submit supporting evidence for final assessment. Evidence is assessed against criteria including, but not limited to:

Online PresenceWebsite & digital footprint
ReputationCustomer reviews & ratings
Legal ComplianceInsurance, health & safety, training
Staff DevelopmentTeam growth & training
Customer ExperienceService quality & satisfaction
Business StandardsPresentation & professionalism

Minimum Standards Clause:

  • Progressing to full judging does not guarantee an award
  • To receive a Gold, Silver, or Bronze award, submissions must be complete, detailed, and credible
  • Incomplete, minimal, or poor-quality submissions will not meet the required standard and will remain at finalist level
All decisions are final and no correspondence will be entered into.
06
Winners & Awards
What award recipients receive

There is one official awards ceremony held per year. All winners are announced during this ceremony and via official platforms.

Award recipients receive:

A digital Winner Certificate
A digital Winner Badge

Trophies and additional marketing materials may be purchased separately. All personalised items are non-refundable.

07
Refund Policy
What we do not refund

No refunds are given for any of the following:

Item Refundable?
Participant fees No Refund
Category entries or bundle entries No Refund
Optional upgrades or add-ons No Refund
Failure to submit supporting evidence No Refund
Disqualification or non-award outcomes No Refund
08
Conduct & Behaviour
Standards expected of all entrants

Disrespectful, abusive, or harassing behaviour towards staff, panel members, or other entrants will result in immediate disqualification and a permanent ban from the Competition.

Judging outcomes are final and not subject to appeal.
09
Entrant Responsibilities
Your obligations as an entrant
  • Entrants are responsible for submitting all required materials by stated deadlines
  • The Organiser is not liable for lost, delayed, corrupted, or incomplete submissions
10
Data Protection
How we handle your personal data

All personal data is handled in accordance with UK GDPR and the Data Protection Act 2018. For full details on how we collect, use, and protect your information, please refer to our Privacy Policy.

11
Intellectual Property
Ownership of branding and materials

All branding, certificates, logos, and promotional materials remain the intellectual property of the Organiser (Digital Events Inc). Unauthorised reproduction or distribution of these materials is strictly prohibited.

12
Marketing & Imagery
How we may use your submitted materials

By entering the Competition, entrants grant permission for the Organiser to use business names, images, and submitted materials for marketing and promotional purposes across our official platforms and channels.

13
Complaints Procedure
How to raise a concern

All complaints must be submitted in writing to:

awards@5starbeautyandwellnessawards.com

Response times vary by enquiry type:

5–15

Working days for general & administrative enquiries

5–20

Working days for result-related enquiries

Up to 45

Working days for delivery or courier issues

Judging decisions cannot be overturned.
14
Payment Plans
Payment options available
Payment plans are not available. All fees must be paid in full at the time of entry.
15
Governing Law
Jurisdiction and legal framework

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.